Shipping & Returns

10% Discount will be given to all cash and carry customers spending over £500.00 exc VAT

Minimum Order:
£100.00 + VAT

Carriage paid: Excluding Glass Display Cabinets
Inland: £250.00 (Net)
S. Ireland, N. Ireland, Isle of Man & Channel Isles: £500.00 (Net)



Carriage:
- England, Scotland & Wales: £11.50
- Channel Isles/Isle of Man - Please contact us to check the shipping cost as the prices depend on box quantity and weight.
- Southern Ireland/Dublin - Shipping cost is £21 for the first 3 boxes. Additional boxes subject to surcharge.
- Northern Ireland - £19 for the first 3 boxes. Additional boxes subject to surcharge.

All items are subject to availability and all prices are subject to change.
Prices do not include VAT.

New Customers
Proforma Only

Methods of payment:
All major credit / debit cards.
Bank Transfer (Contact us for bank details).
Cheques made payable to Cleopatra Trading Limited, all cheques must clear before goods will be shipped.

Delivery:
Orders will usually be received within 2 working days (UK only) providing we are not waiting for stock or payment. At busy periods such as Christmas please allow 7 days. For International customers please contact us for a more specific estimation.
All UK mainland orders will be sent via 24 hour delivery when the goods are ready to leave. All deliveries will require a signature upon receipt of goods and are fully trackable online.

Breakages & Shortages:
All breakages & shortages must be strictly reported, in writing, within 3 days of receipt of goods, otherwise we will not accept responsibility.